Refund policy

Return & Refund Policy

We offer a 10-day return policy from the date you receive your item.

To be eligible for a return, the item must be unused, unworn, in original packaging, with tags attached, and with proof of purchase.

How to request a return

Email us at abid2waz@gmail.com

To request a return.

Approved returns must be sent to:
478 Blackshaws Road, Altona, Australia

Returns sent without approval will not be accepted.


Damaged or incorrect items

If your item is damaged or incorrect, contact us immediately at abid2waz@gmail.com.


Non-returnable items

We do not accept returns for:

  • Custom or personalized items

  • Sale items

  • Gift cards


Exchanges

Return the item first, then place a new order.


EU Customers

EU customers may return their order within 14 days under consumer protection law.


Refunds

Once your return is received and approved, refunds will be processed to your original payment method within 10 business days.

If your refund is delayed more than 15 business days, contact abid2waz@gmail.com